BOOK YOUR PICK-UP AT 817-573-2198 or BOOK ONLINE

FAQs

FAQs2017-02-06T20:26:35+00:00

If Your question is not answered here, please contact our dispatch or ask your shuttle driver. We are happy to help you in any way we can.

What is the Granbury Shuttle Schedule?2017-02-06T20:26:35+00:00

We are a personalized transportation service, so we go when you need to go. Pick up time will vary upon time of day and location.

Where do you provide airport pick up and drop off?2016-01-13T18:37:46+00:00

We are based in Granbury TX but we provide shuttle service in the surrounding areas as well. We service: Glen Rose TX, Stephenville TX, Tolar TX, Godley TX, Cleburne TX, Cresson TX, Weatherford TX, Lipan TX, Hico TX and many more areas. If you have a question about pick up at your location call us or see our services page, we are here to help!

What kind of vehicles do you have for airport service?2019-03-20T16:03:04+00:00

We have a fleet consisting of late model 4-door sedans and mini vans. If you have a preference for one or the other let us know, we will try to accommodate you if we can.

Do you have limousines available for airport service?2017-02-06T20:26:35+00:00

No, we have late model 4 door sedans and mini vans. It’s not a limo, but it is comfortable, safe, and reasonably priced. Your driver will be courteous and our organized dispatch will make sure we are there when you need us!

What is the deadline to cancel my shuttle reservation if my plans change?2019-03-20T16:01:27+00:00

If your plans change, just call your shuttle dispatch as soon as you can. As long as the driver is not already on his way to get you, there will be no charge for the cancellation. If the driver is already on his way, there will be a $50 booking fee due.

If I miss my connecting flight, what should I do?2019-03-20T16:02:16+00:00

We monitor your flight to be sure we will be there when you land but if for some reason you miss a connection and you will not be on the flight, please call our dispatch at 817-573-2198. We will make arrangements to be sure your shuttle is there when you do arrive.

Where do I meet my shuttle driver at the airport?2016-01-13T18:46:48+00:00

We will monitor your flight and meet you upon arrival, even if your plane is late, in your designated baggage claim area. Your shuttle driver will have a sign with your last name on it. If you prefer to be picked up curbside, please let us know when you reserve your shuttle service.

Can I smoke while in the shuttle?2019-03-20T16:00:48+00:00

Sorry, all of our vehicles are non-smoking but let your driver know if you need to pull over and smoke. We will try to accommodate you as long as we can do it safely.

Can I eat a snack or have a drink in the vehicle?2017-02-06T20:26:35+00:00

Absolutely! We don’t mind at all, feel free to bring snacks if it will make your trip to the airport more comfortable.

How far in advance do I need to make my shuttle reservation?2016-01-13T18:12:53+00:00

We prefer to have at least 24 hours notice for your airport shuttle reservation. We have many customers that book 2 to 3 months in advance, so you may book at your earliest convenience. If you have something come up at the last minute, give us a call we will try to accommodate you if we can.

How do I pay my fare for shuttle services?2019-03-20T15:57:52+00:00

Your shuttle driver can accept cash, check, or any major credit card. Customers may pay their driver when they are satisfied, we do not require a deposit or advance payment of any kind. However, If you prefer the dispatcher can take a payment information over the phone when you book your reservation.

I have scheduled an airport pickup, where do I meet the shuttle driver?2016-01-13T18:04:09+00:00

We come to you! We will pick you up at your home or office. What ever address you gave us when you made reservations. If you have any special requests, just let us know!